Return & Exchange Policy

CANCEL OR CHANGE ORDER - You may cancel or change your order within 24 hours of ordering. 

RETURNS - I do not accept any returns at this time, exchanges only.

EXCHANGE POLICY (US) - Exchanges must be made within 3 days of receiving your order. Customer is responsible for shipping cost. Click here to start an exchange.

I LOST AN EARRING

No problem! Contact me and I will send you a 50% off coupon to use on that specific pair of earrings. If you lose an earring that has been discontinued or sold out I will not be able to create it's mate. 

I ORDERED THE WRONG SIZE

Bracelet Sizes - Contact me within 3 days of receiving your order and I will honor an exchange for the correct size. You will be responsible for shipping costs and subject to a $5 - $10 re working fee.

CHAIN LENGTH - Contact me within 3 days of receiving your order and I will honor an exchange for the correct length. You will be responsible for shipping costs and subject to a $5 - $10 re working fee.

MATERIALS

METALS - I use 14k Gold/ or Gold Fill and Sterling Silver (.925). Both are nickel free and hypoallergenic, however everyone can react different to these metals. 

STONES/PEARLS - Curious why your crystals, stones, and pearls don't look exactly like the ones pictured? All stones I work with are natural entities, so no two pieces are exactly the same.